Effective Date: 14-May-2025

Welcome to Snakkers! By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order or using our site.

1. General

These Terms apply to all users of the Snakkers website, including customers, browsers, vendors, and affiliates. By accessing our site or placing an order, you agree to be legally bound by these Terms.

2. Eligibility

To place an order, you must:

• Be at least 18 years old or have legal guardian consent
• Provide accurate, complete, and current information
• Use our website and services in compliance with applicable laws

3. Ordering & Payment

• Orders placed on the website are subject to availability and confirmation.
• Prices are inclusive of applicable taxes unless stated otherwise.
• Payment must be made via our secure online payment gateways.
• We reserve the right to cancel or refuse any order at our discretion.

4. Delivery & Pickup

• Delivery times are estimates and may vary due to weather, traffic, or operational delays.
• In case of a delayed delivery, you will be informed via SMS or call.
• You are responsible for providing a correct delivery address and being available to receive the order.

5. Cancellations & Refunds

• Orders once placed cannot be cancelled once they are being prepared.
• Refunds may be provided only in cases of payment error, duplicate charges, or non-fulfilment.
• All refund requests must be made within 24 hours of the order via info@snakkers.co.in.

6. Offers & Promotions

• Promotional offers are subject to specific terms and cannot be combined with other deals.
• Snakkers reserves the right to withdraw, change, or cancel offers without prior notice.

7. Intellectual Property

• All logos, designs, images, text, and content on this website are the property of Snakkers and are protected by intellectual property laws.
• You may not reproduce, duplicate, copy, sell, or exploit any part of the website without express written permission.

8. User Conduct

You agree not to:

• Do not violate any laws or third-party rights.
• Do not upload malicious content or viruses.
• Do not use the site for illegal or unauthorized purposes.
• Do not harass, abuse, or harm other users or Snakkers staff.

9. Limitation of Liability

Snakkers shall not be liable for:

• Snakkers shall not be liable for any indirect, incidental, or consequential damages.
• We are not responsible for service delays, interruptions, or technical issues.
• You are solely responsible for any loss resulting from misuse of our services.

10. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page, and your continued use of the site constitutes acceptance of those changes.

11. Governing Law

These Terms are governed by the laws of India. Any disputes will be resolved in the courts located in Ferozepur, Punjab.

12. Contact Us

For questions regarding these Terms & Conditions, contact us at:

• Snakkers Restaurants
• Email: info@snakkers.co.in
• Phone: +91-98081-00700
• Address: Dhillon Colony, Zira Road, Talwandi Bhai, Punjab, 142050